The social media scene changes fast, and we are getting deep into 2024. Businesses and marketers have to keep pace with them if they hope to stay relevant and continue engaging their target audiences as usual. Here are the most trending areas in social media marketing for 2024 you need to know.
1. Short-form video content takes over.
Video content in bite-sized form will rule in 2024. According to TikTok, Instagram Reels, and YouTube Shorts, what is evident is that the content of such short-form, engaging videos is more engaging compared to the longer formats. Brands ride the trend by creating crisp, impactful content, conveying messages fast, yet stays in memory.
Tip: Make sure to come up with highly qualitative, entertaining, and engaging small vids. Trends, challenges, and UGC will also be perfect for engaging an audience.
2. Rise of Social Commerce
Social commerce is fast gaining prominence in the e-commerce world. It’s where many shopping features are now being directly integrated within social media websites, like buying products from posts and stories. More than just being convenient, it serves as a goldmine for brands looking to provide frictionless inclusion in the journey of purchase.
Tip: Drive more efforts to your strategy through shoppable posts, live shopping options, and in-app purchase options.
3. Augmented Reality Experiences
Augmented reality changes the way customers experience products digitally—from virtual try-ons to interactive filters, AR has a way of giving full experiences brimming with the ability to drive engagement and sales. It’s leading the platforms like Instagram and Snapchat pioneering in the AR space with new tools for brands.
Tip: Put resources into expanded reality tech to convey engagement-driven encounters to your target audience. This can incorporate AR advertisements or marked filters for additional commitment.
4. More Focus on Honesty and Transparency
By 2024, customers will be looking through their lenses for the brands with a more hawk’s eye to authenticity and transparency. They would then be looking for real stories, behind the scenes, and ‘actual’ interactions. The more open the brand appears in its values, transparent operations, and challenges to them, the better it stands to elicit trust and loyalty.
Tip: Share real content—user-generated, employee stories, behind-the-scenes. Be open and honest about the journey and values that your brand has undertaken.
5. Microinfluencers gain momentum
Although mega-influencers are not going anywhere, micro-influencers—tastemakers of culture with 1,000 to 100,000 followers—are gathering increased value from brands. Usually, they have more involved followers and offer a brand better ROI. Partner with micro-influencers for a better goal of niche markets.
Tip: Only collaborate with micro-influencers whose values align with your brand and the target audience; an authentic recommendation from them could guarantee bigger engagement and conversion.
6. Social media customer service:
Social media is turning into a customer support platform. Customers expect that their queries and complaints about a product would be addressed promptly and efficiently on social media. Brands use AI chatbots and social media support teams to fulfill such expectations.Tip: Bring your social media customer service to the next level: Ensure that questions and issues are solved in a timely fashion. It really doesn’t matter whether this is done with the help of AI chatbots for instant replies or through monitoring the social channels closely for customer feedback.
7. User-Generated Content (UGC) Takes Center Stage
UGC is a force that puts brands in front of the most dynamic, energetic powerhouse in the market. It not only gives any brand a shot of real content but also acts as an epicentre of community building and trust. Encourage your audience to create and share content around your brand, and see for yourself the difference in the levels of engagement.Pro Tip: Get campaigns ready that encourage UGC by running contests, challenges, and branded hashtags. Sharing UGC on social profiles has a close brand community.
8. Sustainability and Social Responsibility
Consumers today are way more conscious of the environment and sociedad, and they would want their brands to take a stand. Touting your brand as focused on sustainability and social responsibility might be a differentiator as far as 2024 goes.Tip: Leverage social media details at your disposal to share sustainability initiatives, social causes, and ethical practices. This will further fuel engagement on topics that aid in building a stronger, purpose-driven bond between the audience and the brand.